Contact Us

Effective November 9, 2026

Our support team handles questions about products, checkout, orders, delivery, tracking, cancellations, returns, exchanges, refunds, accounts, and privacy.

Customer Service Channels

Email: support@cedarportliving.com

Telephone: +1 856-325-8901

Website: https://cedarportliving.com

Company Address

3101 Madonna Drive, Ft Mitchell, KY 41017, United States

This location is the company registered office and dispatch address. It is also the return destination after a return has been approved. Contact us before mailing a parcel so that we can provide authorization and a prepaid shipping label or other approved method.

Hours of Operation

Monday through Friday, 9:00 AM to 6:00 PM Eastern Time, excluding public holidays. Messages received after closing, during weekends, or on public holidays are handled on the next business day.

Information That Helps Us Respond

• Order number, if the question concerns a purchase.
• Name and email address used during checkout.
• A clear description of the question or issue.
• Photographs of a damaged, defective, incomplete, or incorrect product when reasonably possible.

Our Review Process

We may ask for further information to confirm the order, protect the customer, or understand the problem. After review, we will explain the available next step, which may include an answer, carrier investigation, replacement, authorized return, exchange, or refund.