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Cedarport Living
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Store information

Return and Refund Policy

Effective November 9, 2026

This policy explains how customers may return or exchange a product purchased from Cedarport Living, how return transportation is arranged, and how refunds are completed by CEDARPORT 69 GLOBAL TRADE LLC.

Time Allowed to Request a Return

A return request must be sent no later than 14 business days after the delivery date shown by the carrier. Saturdays, Sundays, and U.S. federal holidays are not counted as business days. A request received after the stated period may be refused unless applicable law requires a different result.

Products Eligible for Return

A standard return must contain the product in substantially the condition received, together with the included components, accessories, instructions, and packaging when reasonably available. Customers may examine the item, but damage caused by misuse, poor care, modification, accidental damage, incorrect installation, or unauthorized repair may affect the return decision. Defective products remain subject to applicable warranty and consumer rights.

Requesting Return Authorization

Contact customer support before sending a package. State the order number, checkout email address, product name, quantity, and reason for return. When reporting damage, a defect, missing contents, or an incorrect item, attach clear photographs if reasonably possible.

Return request email: support@cedarportliving.com

After approval, we will provide a return authorization and a prepaid return label or other approved collection instructions. Do not purchase postage or send a parcel independently. An unauthorized parcel may be delayed or rejected if it cannot be linked securely to the correct order.

Return Location and Shipping Costs

The approved return destination is the same as our company dispatch and registered address: 3101 Madonna Drive, Ft Mitchell, KY 41017, United States. Customers must contact us by email before using this address. Cedarport Living pays the complete approved cost of returns and exchanges, including the return label. We do not charge an accepted-return restocking fee.

Exchange Requests

An exchange may be requested within the same 14-business-day period. When the replacement product is available, we will confirm the return and arrange the exchange without charging approved transportation costs. If the replacement is unavailable, we will offer a reasonable alternative or refund the original payment method.

Problems With the Delivered Product

Please check the order after delivery. If the product is damaged, defective, incomplete, or different from the item purchased, notify us promptly. After evaluating the information, we may provide a replacement, exchange, suitable repair, or refund. Approved costs arising from our error or a qualifying product issue are paid by us.

Return Restrictions

Opened or used goods that cannot legally or safely be resold for hygiene, health, or safety reasons may be excluded from standard returns. Clearly personalized goods may also be excluded unless damaged, defective, or supplied incorrectly. Any specific restriction will be disclosed on the product page before purchase and will not override mandatory legal rights.

Inspection and Refund Schedule

We inspect the product after it reaches the authorized return address. Once the refund is approved, we initiate payment within 3 business days of receiving the returned goods. The refund is sent to the original payment method. A bank, card issuer, or payment service may require extra time to display the credit.

Changing or Cancelling an Order

Send a request as soon as possible if an order must be changed or cancelled. We will try to assist before fulfillment begins. Once the parcel has been packed or collected by the carrier, cancellation may no longer be possible, but the standard return process may be available following delivery.

Legal Consumer Protections

Nothing in this policy removes a warranty, remedy, or consumer protection that cannot legally be waived.

Terms of Service

Effective November 9, 2026

These Terms apply whenever a visitor browses https://cedarportliving.com, contacts Cedarport Living, creates an account, submits content, or places an order.

Legal Service Provider

The website and store are provided by CEDARPORT 69 GLOBAL TRADE LLC, a Kentucky limited liability company trading online as Cedarport Living. References to “we,” “us,” “our,” or “the store” mean CEDARPORT 69 GLOBAL TRADE LLC. This company is responsible for the website and is the seller named in every accepted online purchase.

When These Terms Apply

Using the website or submitting an order confirms acceptance of these Terms and the policies linked from the store. A person who does not agree should not continue to use the website or submit information through it.

Who May Use the Store

You must be legally able to form a contract in your jurisdiction. A minor may use the store only with the involvement and consent of a parent or legal guardian. The store may not be used for unlawful, fraudulent, abusive, or unauthorized activity.

Product Listings

We take reasonable care to describe products, measurements, materials, functions, compatibility, colors, and availability accurately. Images are illustrative, and differences in screens, lighting, manufacturing tolerances, or natural materials may create minor variations. Customers should review the complete listing and any care or safety instructions before checkout.

Inventory and Quantity Limits

Availability can change without notice. We may apply reasonable limits by customer, household, address, account, region, or order to protect inventory, prevent resale abuse, address suspected fraud, or comply with legal restrictions.

Pricing Payment and Tax

All store prices are stated in U.S. dollars unless clearly indicated otherwise. Sales tax is calculated where applicable during checkout. Billing, delivery, and payment information must be complete, accurate, and authorized. Payment processors may carry out verification and fraud-prevention checks.

How an Order Becomes Binding

The first automated email confirms that the order request was received. A binding sales contract begins when we confirm acceptance or dispatch. We may refuse or cancel an order because inventory is unavailable, payment is not authorized, information is inaccurate, fraud is suspected, the address cannot be served, the order violates law, or the website contains an obvious error. Any collected amount for a cancelled product will be returned.

Shipping and Returns

The Shipping Policy governs eligible destinations, charges, tracking, and estimated delivery. The Return and Refund Policy governs cancellations after shipment, returns, exchanges, and refunds. Both policies form part of these Terms.

Accounts and Credentials

You are responsible for maintaining the confidentiality of account credentials and for activity performed through your account. Tell us promptly if you suspect unauthorized access. We may temporarily restrict an account when reasonably necessary to investigate misuse, protect a transaction, or maintain system security.

Customer Content

A review, image, comment, suggestion, or other submission must be accurate, lawful, and owned by you or supplied with proper permission. It must not violate intellectual property, privacy, publicity, or other rights. You grant us a non-exclusive right to host and display the submission for store and service purposes. We may remove content that violates these standards.

Ownership of Website Materials

The store design, names, logos, text, photographs, graphics, product presentation, and software elements are owned by or licensed to CEDARPORT 69 GLOBAL TRADE LLC and are protected by applicable law. Personal shopping use is permitted. Unauthorized copying, scraping, republication, resale, or commercial exploitation is prohibited.

Third-Party Technology

The store may rely on Shopify, payment processors, carriers, analytics services, fraud-prevention services, and other providers. A third-party tool or linked site may have its own terms and privacy notice. A link does not make us responsible for an unrelated third party’s content or practices.

Conduct That Is Not Allowed

Using false information, a stolen payment method, or another person’s account without authority.

Attempting to bypass security, probe vulnerabilities, interfere with checkout, or access restricted systems.

Uploading malware or using bots, scraping, or automated requests that disrupt the website.

Collecting another person’s information without authority or using the store to violate law.

Infringing intellectual property or submitting threatening, deceptive, discriminatory, or unlawful content.

Service Availability

We may maintain, modify, suspend, or discontinue a feature when reasonably necessary. We do not promise uninterrupted access, but we will not use this provision to avoid obligations for an accepted order.

Warranties and Responsibility

Products remain subject to warranties and consumer protections required by law. To the extent legally permitted, we are not responsible for indirect or unforeseeable loss caused by use of the website. We do not exclude liability that cannot lawfully be excluded. Any permitted limitation will be applied fairly and in relation to the affected transaction.

Changes and Severability

We may publish revised Terms for future use of the store. The effective date identifies the current version. If a provision is found unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will continue. A delay in enforcing a right is not a waiver.

Governing Law and Support

These Terms are governed by applicable federal law and the laws of the Commonwealth of Kentucky. This choice does not remove mandatory consumer protections that apply in a customer’s state. Questions, concerns, and order issues should first be sent to customer support so that we can review the matter directly.

Email: support@cedarportliving.com

Phone: +1 856-325-8901

Shipping Policy

Effective November 9, 2026

This policy provides the delivery area, shipping charge, expected transit period, dispatch location, and tracking process for Cedarport Living orders.

United States Delivery Area

Orders are accepted only for eligible addresses within the contiguous United States. We do not currently offer delivery to Alaska, Hawaii, Puerto Rico, other U.S. territories, APO, FPO, or DPO addresses, or destinations outside the United States.

Shipping Price

Every eligible product includes free standard shipping. There is no minimum order amount. If a faster optional service becomes available, its price and estimated timing will be disclosed clearly before the customer completes payment.

Expected Delivery Period

The expected delivery period is 3 to 5 business days after an order is submitted successfully and payment is authorized. This period includes routine order handling and carrier transportation. Business days run from Monday through Friday and exclude U.S. federal holidays.

Orders Received Outside Working Hours

Orders and support messages received after 6:00 PM, before 9:00 AM, on a weekend, or on a public holiday are handled on the next business day. Weather, carrier interruption, unusually high demand, safety events, or an address problem may cause delay. We will share meaningful updates when they are available.

Place of Dispatch and Return

Orders are dispatched from 3101 Madonna Drive, Ft Mitchell, KY 41017, United States, the registered office of CEDARPORT 69 GLOBAL TRADE LLC. The same address is used for approved returns. Customers must contact support@cedarportliving.com before sending a return so that the correct prepaid instructions can be issued.

Address Responsibility

Check the recipient name, street address, unit number, city, state, and ZIP Code before placing the order. Contact us promptly if a correction is needed. We cannot guarantee a change after packing or carrier collection. We will still make reasonable efforts to help resolve a delivery issue.

Shipment Confirmation and Tracking

When the order ships, available carrier and tracking details are sent to the checkout email address. A newly created label may not show movement until the carrier completes the first scan. You may follow the link in the shipping confirmation or use the Track Your Order instructions in this pack.

Split Shipments

When necessary, products in one order may arrive in separate parcels. If so, separate tracking details may be issued. You will not be charged extra standard shipping because we split an eligible order.

Parcel Delays, Damage, and Delivery Issues

If tracking stops updating, the box arrives damaged, or the parcel is marked delivered but cannot be located, contact us promptly. We may ask you to check the delivery area, household members, building desk, or parcel locker while we review the carrier record. We will determine an appropriate next step, which may include investigation, replacement, or refund.

Delivery Assistance

Email: support@cedarportliving.com

Phone: +1 856-325-8901

Support is available Monday through Friday from 9:00 AM to 6:00 PM Eastern Time, excluding public holidays. Messages received outside this schedule are reviewed on the next business day.

Privacy Policy

Effective November 9, 2026

This notice explains what personal information CEDARPORT 69 GLOBAL TRADE LLC collects for Cedarport Living, why it is used, when it may be disclosed, how long it is retained, and which privacy choices may be available.

Data Controller and Store Operator

CEDARPORT 69 GLOBAL TRADE LLC operates Cedarport Living and determines how personal information is handled for store activity. Privacy correspondence may be sent to support@cedarportliving.com, +1 856-325-8901, or 3101 Madonna Drive, Ft Mitchell, KY 41017, United States.

Information You Provide

Contact and identity information, including name, email address, phone number, billing address, and delivery address.

Order information, including products selected, transaction amount, returns, exchanges, refund activity, and customer-service history.

Account details, preferences, reviews, photographs, messages, and other content you choose to submit.

Information needed to verify a privacy request, prevent fraud, or meet a legal requirement.

Information Collected Through the Store

Device and connection details such as IP address, browser, operating system, device type, and approximate location derived from IP.

Store interactions such as pages viewed, searches, referral source, cart events, checkout activity, and cookie identifiers.

Transaction confirmation and limited payment references from payment processors. Full payment-card credentials are generally handled by the secure payment provider rather than stored by us.

Delivery events, address verification, and carrier status information from fulfillment and shipping providers.

How We Use Personal Information

Operate the website, maintain carts and accounts, process payments, accept orders, and deliver products.

Send confirmations, tracking notices, policy communications, and service messages.

Provide support and administer cancellations, returns, exchanges, refunds, and disputes.

Authenticate transactions, prevent fraud, secure systems, and enforce our terms.

Analyze store performance, correct errors, and improve products, navigation, and service.

Send marketing where permitted and maintain opt-out or communication preferences.

Keep business, accounting, tax, compliance, and legal records and establish or defend claims.

Shopify and Other Providers

Our online store is hosted by Shopify. We also use providers for payments, fraud screening, hosting, communications, analytics, customer support, fulfillment, and delivery. These providers receive information needed to perform their services, protect transactions, comply with law, or maintain their systems. Their processing may also be described in their own privacy notices.

Other Situations in Which Information Is Disclosed

Information may be disclosed when required by law, legal process, or a valid government request; to investigate fraud, security, or safety concerns; to protect legal rights; or as part of a merger, financing, reorganization, acquisition, or transfer of business assets. We do not exchange personal information for direct monetary payment. Some analytics or advertising activity may be defined as “sale,” “sharing,” or targeted advertising under certain state laws, and eligible consumers can exercise the applicable opt-out right.

Cookies and Similar Tools

Essential cookies support cart, checkout, security, and account functions. Depending on store configuration and your choices, functional, analytics, and advertising tools may also operate. The Cookie Policy explains these categories and available controls.

Retention

We retain information only as long as reasonably necessary for the reason it was collected and for legitimate business or legal needs. Order, tax, accounting, fraud-prevention, warranty, and dispute records may require different retention periods. When information is no longer needed, we take reasonable steps to delete, de-identify, or securely dispose of it.

Security Practices

We use reasonable organizational, administrative, and technical measures intended to protect personal information. No internet service can guarantee absolute security. Protect your password, avoid sharing verification codes, and contact us if you suspect unauthorized account or payment activity.

Children’s Information

The store is intended for a general adult shopping audience and is not directed to children under 13. We do not knowingly collect personal information from a child under 13. A parent or guardian may contact us to request review and deletion of information believed to have been submitted by a child.

U.S. State Privacy Rights

Depending on your state, residence, and applicable legal thresholds, you may have rights to request access, confirmation, correction, deletion, or a portable copy of personal information; to opt out of certain sale, sharing, targeted advertising, or profiling; to limit certain uses of sensitive information; and to appeal a denied request. Legal exceptions may apply. We will not unlawfully discriminate against you for exercising an applicable right.

How to Exercise a Privacy Right

Contact us and identify the right you wish to exercise. We may request information reasonably necessary to verify identity and protect the account. Where allowed, an authorized agent may act for you, but proof of authority and direct confirmation may be required. If an appeal right applies, state that you are appealing and explain the reason.

Privacy email: support@cedarportliving.com

Privacy phone: +1 856-325-8901

Marketing Choices and Browser Signals

You may unsubscribe from promotional email through the link in the message or by contacting us. Transactional messages about an order may still be sent. Where legally required and technically supported, we recognize applicable browser-based opt-out preference signals for the browser or device sending the signal.

Policy Revisions

We may revise this notice when our services, providers, practices, or legal duties change. The latest version will be published on the store with its effective date.

Terms of Sale

Effective November 9, 2026

These sales conditions apply to products purchased through Cedarport Living. They should be read with the product listing, Terms of Service, Shipping Policy, and Return and Refund Policy.

Company Making the Sale

Every accepted order is sold by CEDARPORT 69 GLOBAL TRADE LLC, which uses Cedarport Living as its online store name. The company registered office, dispatch point, and approved return location is 3101 Madonna Drive, Ft Mitchell, KY 41017, United States.

Your Order

Before submitting an order, review the product, options, quantity, recipient, delivery address, and total price. Checkout provides an opportunity to correct information before payment. An electronic acknowledgment will be sent after submission.

When a Sales Contract Is Formed

An order is an offer to purchase. We accept it when we send an acceptance or dispatch confirmation. Before acceptance, we may verify inventory, payment authorization, fraud indicators, destination eligibility, and order accuracy. If we cannot accept the order, we will cancel it and return any amount collected for the affected products.

Prices and Sales Tax

Prices are displayed in U.S. dollars. Applicable sales tax is shown or calculated at checkout. If an obvious price, availability, or description error is found before dispatch, we may ask whether you wish to continue under the corrected information or cancel and refund the affected item.

Payment Authorization

Payment must be made using a method offered at checkout. You confirm that you are authorized to use it and that the billing information is accurate. A bank or payment provider may decline, hold, or verify a transaction under its own security procedures.

Delivery Terms

Standard shipping is free for all eligible orders within the contiguous United States. Normal delivery is expected within 3 to 5 business days following successful submission and payment authorization. Complete delivery restrictions and tracking information appear in the Shipping Policy.

Receiving and Inspecting Products

Inspect the shipment within a reasonable time after delivery. Keep the product, packaging, and order information if there is damage, a defect, a missing part, or an incorrect item. Contact us promptly so that we can review the issue and provide an appropriate remedy.

Returns and Refunds

You may request a return within 14 business days after delivery. We pay approved return and exchange expenses. After an authorized return reaches us, an approved refund is initiated within 3 business days. Detailed eligibility and instructions appear in the Return and Refund Policy.

Promotions and Discount Codes

An offer or code is governed by the conditions presented with it. Unless otherwise stated, promotions cannot be combined, transferred, exchanged for cash, or added after checkout. We may reject fraudulent, automated, or otherwise abusive redemption.

Events Beyond Reasonable Control

We are not responsible for delay caused by events beyond reasonable control, but we will take reasonable steps to reduce the effect and communicate material information. This provision does not remove rights or remedies required by law.

Mandatory Consumer Protections

Nothing in these Terms of Sale excludes or limits a warranty, remedy, liability, or consumer protection that cannot legally be excluded or limited.

Sales Assistance

Email: support@cedarportliving.com

Phone: +1 856-325-8901

Contact Information

Effective November 9, 2026

These are the official public contact details for the store operator. They may be used for product questions, order support, delivery issues, returns, refunds, account matters, and privacy requests.

Store name: Cedarport Living

Legal operator and seller: CEDARPORT 69 GLOBAL TRADE LLC

Website: https://cedarportliving.com

Support email: support@cedarportliving.com

Support telephone: +1 856-325-8901

Registered office, dispatch address, and authorized return destination: 3101 Madonna Drive, Ft Mitchell, KY 41017, United States

Customer service is available Monday through Friday, 9:00 AM to 6:00 PM Eastern Time, excluding public holidays. A message received outside these hours is reviewed on the next business day.

Email us before sending a return. Provide the order number and checkout email so that we can confirm eligibility, link the parcel to the order, and issue the approved prepaid shipping instructions.

About Us

Effective November 9, 2026

Cedarport Living is the home organization and everyday living store operated by CEDARPORT 69 GLOBAL TRADE LLC for customers in the contiguous United States.

Practical Products for Everyday Spaces

Our assortment is centered on useful products for an organized and comfortable home. Depending on availability, collections may include home storage, kitchen organization, desk organization, and household accessories chosen for straightforward everyday use.

Clear Shopping Information

We aim to provide understandable product descriptions, transparent prices, free standard shipping, visible delivery estimates, accessible support, and consistent return information. These details are intended to help customers make an informed choice before checkout.

The Business Responsible for the Store

CEDARPORT 69 GLOBAL TRADE LLC owns and operates Cedarport Living. It is responsible for the website, product offers, customer payments, fulfillment, customer service, returns, refunds, and privacy administration. The company registered address is 3101 Madonna Drive, Ft Mitchell, KY 41017, United States.

Where We Serve

We currently serve eligible customers in the contiguous United States. Standard shipping is free on all products, and ordinary delivery is estimated at 3 to 5 business days.

Customer Support

Email: support@cedarportliving.com

Phone: +1 856-325-8901

Contact Us

Effective November 9, 2026

Our support team handles questions about products, checkout, orders, delivery, tracking, cancellations, returns, exchanges, refunds, accounts, and privacy.

Customer Service Channels

Email: support@cedarportliving.com

Telephone: +1 856-325-8901

Website: https://cedarportliving.com

Company Address

3101 Madonna Drive, Ft Mitchell, KY 41017, United States

This location is the company registered office and dispatch address. It is also the return destination after a return has been approved. Contact us before mailing a parcel so that we can provide authorization and a prepaid shipping label or other approved method.

Hours of Operation

Monday through Friday, 9:00 AM to 6:00 PM Eastern Time, excluding public holidays. Messages received after closing, during weekends, or on public holidays are handled on the next business day.

Information That Helps Us Respond

Order number, if the question concerns a purchase.

Name and email address used during checkout.

A clear description of the question or issue.

Photographs of a damaged, defective, incomplete, or incorrect product when reasonably possible.

Our Review Process

We may ask for further information to confirm the order, protect the customer, or understand the problem. After review, we will explain the available next step, which may include an answer, carrier investigation, replacement, authorized return, exchange, or refund.

Frequently Asked Questions

Effective November 9, 2026

The answers below summarize common store terms. Read the applicable full policy for complete conditions.

Is Cedarport Living the legal company name?

No. Cedarport Living is the public store name. The legal business operating the store and selling every accepted order is CEDARPORT 69 GLOBAL TRADE LLC.

Which locations are eligible for delivery?

We currently deliver to eligible addresses in the contiguous United States. International destinations, Alaska, Hawaii, U.S. territories, and APO, FPO, and DPO addresses are not currently served.

Is shipping free?

Yes. Standard shipping is free for every eligible order and there is no minimum order value.

What is the delivery time?

Normal delivery is estimated at 3 to 5 business days after successful order placement and payment authorization. Business days exclude weekends and U.S. federal holidays.

Where can I find tracking?

Tracking is sent to the email address used at checkout when it becomes available. Open the shipping confirmation and select the carrier link. Contact us if you need help locating an update.

May I cancel or edit an order?

Contact us immediately. We will try to help, but a packed or shipped order may not be changeable. An eligible product can be returned after delivery under the Return and Refund Policy.

How long do I have to request a return?

A return request must be sent within 14 business days after delivery.

Who pays return or exchange shipping?

We pay all approved return and exchange costs. Contact us first so we can provide the authorized prepaid label or collection instructions.

How quickly is a refund issued?

An approved refund is initiated within 3 business days after the returned product reaches us. Your bank or payment provider may need more time to display the credit.

Where are approved returns sent?

They are sent to 3101 Madonna Drive, Ft Mitchell, KY 41017, United States, which is the registered company address. Do not mail a return until customer support has issued authorization and shipping instructions.

What should I do if an item is damaged or incorrect?

Contact us promptly with the order number, a description, and photographs when reasonably possible. We will review the issue and arrange an appropriate solution without charging approved return costs.

How do I reach customer service?

Email: support@cedarportliving.com

Phone: +1 856-325-8901

Support is available Monday through Friday from 9:00 AM to 6:00 PM Eastern Time. Messages outside these hours move to the next business day’s queue.

Track Your Order

Effective November 9, 2026

Tracking becomes available after the carrier information is assigned to the order. Follow the steps below or contact support if the record is unclear.

Finding the Tracking Record

Open the dispatch confirmation sent to the email address used at checkout.

Select the carrier tracking link or copy the tracking number into the official carrier website.

Allow time for the first carrier scan if the label has only recently been created.

If the information is missing or unclear, contact us with the order number and checkout email.

No Recent Tracking Scan

Tracking may pause between carrier facilities, during weekends, in severe weather, or during high-volume periods. If the 3-to-5-business-day estimate has passed or the shipment has not moved for an unusual period, contact us and we will review the carrier record.

The Carrier Shows Delivered

Check the entrance, porch, parcel locker, building reception, household members, and other safe delivery locations. Verify the address in the order confirmation. If the parcel remains missing, contact us promptly so that we can investigate and determine the appropriate resolution.

Tracking Assistance

Email: support@cedarportliving.com

Phone: +1 856-325-8901